Checking a booking in itrvl after Window changes

After making changes to a booking in Window, itrvl should update automatically. This article covers how to confirm your changes have pulled through correctly and what to look for once they have.

Also known as: verifying changes, checking updates, confirming Window changes pulled through, checking the quote

What you're checking for

Once you've made updates to a booking in Window, check the following in itrvl to confirm everything is correct:

• Accommodations and bednights reflect your changes

• Sell rate and margin are accurate

• Supplier costs and line items look correct

• Routing and transit are as expected

Start by reviewing the trip details line items — this is your first indication of whether your Window changes have come through.

How to check

Step 1 — Check if your changes have pulled through

Open the booking in itrvl and review the trip details. In most cases your Window changes will appear automatically. If they haven't, you'll need to manually refresh the booking.

To refresh, click the three dots (⋯) at the top of the booking and select Refresh Quote. itrvl will pull through the latest changes from Window.

Once refreshed, the booking will update with your latest Window changes including accommodations, pricing, supplier costs, and routing.

Step 2 — Confirm what changed

Go to the History tab to see a clear log of every update made to the booking, including what changed and the impact on supplier cost and sell price. This is your confirmation that the right changes came through.

See: Reading version history and supplier cost lines

Note: Numbers will sometimes look different between Window and itrvl due to Window's single currency invoicing applying a time-based FX buffer. This is expected and not an error.

Related articles:

• Reading version history and supplier cost lines

• Verifying sell rate and agent commission

Should you notice any issues in this process, please reach out to itrvl support.