Verifying sell rate and agent commission

Before the SS sends anything to the agent, the TD needs to confirm that the sell rate and agent commission are correct in itrvl. This article covers what to check and what correct looks like for Fora bookings.

Also known as: checking the margin, verifying pricing, checking commission, confirming sell price, checking markup

What you're verifying

For Fora bookings, check the following two things:

• Margin is set to 15% — this is the default for Fora accounts and should apply automatically

• Sell price is correct — this is the supplier cost plus the 15% margin

Note: Fora bookings do not include escrow service fees. If you see these appearing on a Fora booking, contact itrvl support.

Where to find these figures

On the booking in itrvl, the main quote panel shows three figures side by side:

• Supplier Cost — the net cost of the booking

• Margin — should show 15% for all Fora bookings

• Sell Price — the total client-facing price

How to verify

1. Open the booking in itrvl and review the main quote panel.

2. Confirm the Margin field shows 15%.

3. Confirm the Sell Price reflects the supplier cost plus 15% margin.

4. If either figure looks incorrect, do not proceed. Adjust the margin before the SS sends anything to the agent.

How to adjust the margin

If the margin has not applied correctly:

1. Click the pen icon on the Margin box.

2. Use the slider to set the margin to the correct percentage.

3. For fine adjustments, use the arrows next to the percentage figure rather than the slider.

4. Confirm the sell price updates accordingly.

Important: The margin and sell price in itrvl are what the agent sees and what gets sent to the client. Always verify these are correct before the SS shares the booking.

Related articles:

• Checking a booking in itrvl after Window changes

• Reading version history and supplier cost lines

• Gross vs net invoicing — understanding the difference

Should you notice any issues in this process, please reach out to itrvl support.